Fringe Festival Box Office Staff
Capital Fringe is looking for Box Office Operators for the Capital Fringe Festival July 11 to 24, 2022. Theatre performance days are Thu – Sun only (July 14, 15, 16, 17, 21, 22, 23, 24). Some additional workdays will be added on non-theatre performance days and/or in June for the Festival Preview. Box Office Staff must be energetic and proactive with excellent communication skills and an outgoing, kind personality.
Contract Term
Training one day (paid) the week of June 27. The date will be set no later than June 17. Available shifts run July 11 – 24. Contract ends July 24, 2022.
Duties & Responsibilities:
- Be the first point of contact when customers enter the venue
- Sell tickets for shows at the venue you are assigned to
- Provide information to customers and Festival participants where appropriate
- Proactively work as part of a small but efficient team
- No Festival venue will accept cash; credit card sales only
- Assist Set-up and break-down (including computers, printers, supplies, etc.) of the Fringe Festival box offices before, during, and once the Festival has closed.
- Venue Box office operations, including sale of single tickets and passes (no cash sales), reports, and customer service
- Problem-solving, as needed, in-venue locations
Qualifications:
- Relevant experience working in a box office, Front of House, or similar role
- Comfortable with, or willing to learn, technological tools such as printers and credit card swipers that are essential to the Capital Fringe Festival’s box office operations
- Flexible working in different venue locations throughout the course of the Fringe Festival (all venues are located within one city block and are wheelchair accessible), often alone or with one fellow Fringe staff member
- Passion for theatre and the arts
- Grace and a sense of humor
Time Commitment:
The Capital Fringe Festival runs July 11 to 24, 2022. Box Office Staff start on or around July 11 and work anywhere from 20-30hours/week. Some work is available in June for special Fringe Festival events. Festival Box Office hours range from 10am to 11:45pm on weekends, and 3:45pm to 11:45 pm on weekdays. Training will be scheduled as needed.
Compensation:
Pay rate is $25 per hour.
To Apply:
Email cover letter of introduction and resume with references to julianne@capitalfringe.org. Please put “Box Office Assistant” in the subject line.
Fringe Festival Venue Manager
Capital Fringe is seeking motivated individuals to serve as Fringe Festival Venue Managers for the 2022 Capital Fringe Festival. The Venue Manager acts as the primary point of contact of Capital Fringe to the Fringe Run Venue contacts, artists, volunteers, and patrons of their particular venue.
We need those applying to have a positive attitude, ability to problem solve, excellent communication skills, and the ability to stay cool and happy under pressure. The Venue Manager primarily serves as house manager but should have a basic understanding of technical equipment, with the ability to troubleshoot in the event of equipment failure. Venue Managers ensure a smooth, and pleasant, experience for both Fringe artists and audiences alike.
Contract Term
Training one day (paid) during the week of June 27 will be set no later than June 17. Position starts July 09 – 13 for tech rehearsals and theatre performance days are Thu – Sun only (July 14, 15, 16, 17, 21, 22, 23, 24) and finalizes during strike July 25-26.
Duties & Responsibilities
- Work directly with the assigned venue contact person during the Festival to ensure proper use of the space
- Oversee repertory performance schedule for multiple productions (each venue has no more than six productions, each doing five performances; each venue house count is 51 seats)
- Assist and supervise Fringe artists during performances and technical rehearsals
- Work with Box Office Staff to ensure good communication with patrons and to get shows started on time
- Handle technical problems or needs of artists with the assistance of production staff
- Oversee cleanliness of all Venue spaces used by Capital Fringe, assuring a positive environment for artists, patrons and Venue staff
- Assist with load-in and load-out of all venues
Qualifications:
- An appreciation and passion for the arts and artists is an asset
- Knowledge of a theatre environment, stage management or technical theatre, is an asset
- Ability to troubleshoot and work independently
- Creative minded with the ability to work independently as well as with a team
- Ability to adapt to unforeseen circumstances in a bustling festival environment
- Possess excellent customer service, problem-solving and troubleshooting skills – positive attitude
- Working weekends and evenings will be required
- Physical work is required
Payment Timeline:
Pay rate is $35 per hour
To Apply:
Email cover letter of introduction and resume with references to julianne@capitalfringe.org. Please put “Venue Manager” in the subject line.
Capital Fringe is an equal opportunity employer. For the past seventeen years, Capital Fringe has historically hired applicants from populations underrepresented in the DC theatre community. Fringe is committed to creating a diverse and inclusive environment, and all applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, marital or familial status, sexual orientation, national origin, disability, age, or veteran status.
Proof of fully of full vaccination (either one dose of J&J and a booster of Pfizer or Moderna or three shots of Pfizer or Moderna) is required.